Earthly Body Family of Brands MKS-ECO-Logo_white333 HEMP SEED HEMP SEED
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Customer Service


Frequently Asked Questions

– General Inquiries –

Are Earthly Body products natural?

Are Earthly Body products vegan and/or cruelty-free?

Are Earthly Body products gluten free?

Are your fragrances naturally sourced?

Do you make your products in-house?

Will your Hemp/CBD products get me high?

Will your Hemp/CBD products show up on a drug test?

What does it mean that certain products are edible?

Can I find Earthly Body product in a local salon/store?

Do you have any coupon codes or sales going on?

Can you send me free samples?

I’m interested in setting up a wholesale account, who do I contact?

– Payment Questions –

What is your return/refund policy?

Is payment on your website secure?

When does my card get charged?

Help! I think my order failed and my credit card was declined. What happened?

Do you sell your products on amazon.com, ebay.com, walmart.com, or any other third-party vendors?

I purchased from a third-party seller, can I return the product to you if something goes wrong?

– Product-Specific Inquiries –

We’re here to help!


Contact Us

Call
1-877-324-4367 (1-877-EB4-HEMP)

Email
info@earthlybody.com

Visit
21900 Plummer St, Chatsworth, CA 91311
Open Mon. – Fri., 8:30 AM -4:30 PM PST

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